"I'd been searching for software like this for a long time. I'd tried others a couple of times and wasn't keen — Field Ascend is what we'd been looking for. We're really enjoying the system; it's easy to use and works well for us."
"It works perfectly for our requirements, and I've been really impressed by how quickly the Field Ascend team turns customer feedback into real features. It's significantly streamlined how we set up recurring jobs."
"We looked into a lot of other software options, but the depth of this system stood out the most. The system and team have been fantastic. The customer portal is the best we've seen, with every detail clearly thought through. It's a platform that fills gaps other systems miss and continues to meet more of our needs every day. Every department has its own favourite features, but for us the planner functionality, lifecycle flowchart and defect feature are standout tools."
"The support getting us set up with Field Ascend has been brilliant, and we're looking forward to getting the whole team up and running."
Transparent FSM software pricing
What you get for £10 / user / month
Published Pro pricing with standard product features included. No sales call before you can see what it does.
Field Ascend
£10 / user / month
Published Pro plan pricing.
Minimum 3 users (from £30/month + VAT).
- Public price, published — no demo required
- Standard product features included from day one — no feature tiers
- Mobile app works fully offline in the field
- PPM scheduling and recurring jobs built in
- Xero, Sage, QuickBooks & FreeAgent integrations
- Unlimited customers, sites, and jobs
- Free trial — no contract, cancel anytime
Many other FSM platforms
Pricing not published
Sales call required for a quote.
- Pricing often locked behind “book a demo”
- Features split across multiple paid tiers
- Reliable offline support is rare
- PPM scheduling often higher tier only
- Accounting integrations often gated to premium
- Usage often capped per tier — pay to grow
- Demo and sales call required to evaluate
Generic comparison. Pricing and feature gating varies by vendor.
See full pricing details on the pricing page. Cancel anytime.
Who it's for
Built for field service operations with office and field teams
Field Ascend brings scheduling, dispatch, compliance, timesheets and multi-site operations into one system. It is designed to grow with the business as headcount, depots and contract volume increase — from growing multi-engineer teams to large multi-depot operations. It is not aimed at solo operators who only need a personal calendar.
Good fit
- ✓Multi-engineer dispatch with planner boards and map allocation
- ✓Planned maintenance contracts across multiple customer sites
- ✓Compliance-heavy work — RAMS, certificates, F-Gas logs and audit trails
- ✓Timesheets, payroll export and subcontractor management
- ✓Commercial clients served through a branded customer portal
Not a fit
- ✕Solo tradespeople who only need a personal diary
- ✕Very light residential appointment booking with no office team
- ✕Buyers who want a stripped-down one-person app
Rolling out across a larger operation? Talk to us about onboarding and rollout or read about our security and reliability.
How it works
Everything your team needs in one connected platform
Office and field, scheduling to invoicing, all on one system. Click through the four core workflows.
Schedule and dispatch from one screen
Plan the day, see where every engineer is, move jobs around. Office and field stay in sync without the phone calls.
- Drag-and-drop planner with auto-allocation by skill and location
- Live job map with engineer tracking and geofencing
- Lasso-select multiple jobs to batch-reschedule or reassign
- Recurring jobs and PPM auto-generation built in
A field app that works in basements, plant rooms and rural areas
Genuine offline-first mobile app. Engineers keep working when there's no signal. Everything syncs automatically when they're back online.
- Offline-first architecture — no spinning loaders in the field
- Photos, signatures, forms, notes — all captured offline
- GPS-aware job context and lone worker safety
- iOS and Android, used by real engineers every day
PPM scheduling and asset history without the spreadsheets
Build a PPM contract once. Generate jobs forever. Track every asset, every defect, every certificate per site — not just per job.
- Per-customer PPM schedules with flexible frequencies
- Asset history, defects and compliance certificates
- Equipment-type checklists and condition ratings
- F-Gas refrigerant logs and electrical compliance built in
From first call to paid invoice, in one connected workflow
Quote → job → invoice → accounts. Locked labour amounts, custom CIS/DRC templates, and proper accounts sync that actually keeps both sides clean.
- Quote-to-job-to-invoice handoff with full audit trail
- Locked labour times and prices on invoiced jobs — no surprise edits
- Custom invoice and quote PDF templates — CIS and DRC supported
- Xero, Sage, QuickBooks & FreeAgent integrations included
Field Service Shouldn't Feel This Hard
Running a field service business often means dealing with constant friction:
- • Scheduling jobs manually and constantly reshuffling engineers
- • No real visibility on where engineers are or which jobs are falling behind
- • Paper job sheets, missed photos, and unsigned work orders
- • Customers chasing ETAs and updates
- • Invoices delayed because job information isn't complete
- • Admin growing faster than revenue
These problems aren't caused by your team — they're caused by outdated tools.
There's a Better Way to Run Field Operations
Field Ascend brings your entire operation into one connected system — with automation built in from day one.
Why Choose Field Ascend Field Service Management Software?
Field Ascend is a comprehensive field service management software designed to streamline every aspect of your field operations. Our powerful FSM software platform combines intelligent job scheduling software, a visual Kanban board for workflow management, advanced work order management, and real-time dispatch software to help you manage engineers, jobs, and customers with ease.
Built for modern service businesses, our mobile field service app empowers your field engineers with offline-capable tools for job sheets, digital signatures, photo capture, and GPS tracking. Whether you're managing HVAC installations, plumbing repairs, electrical testing, or lift maintenance, our FSM software UK solution keeps your team coordinated and productive.
Experience connected field service automation with features like auto-scheduling based on engineer skills and location, automated PPM reminders, intelligent route optimisation, and supported accounting integrations with Xero, Sage, QuickBooks, and FreeAgent. From quote to invoice, our service management software supports the customer lifecycle while providing operational visibility through customisable dashboards and detailed reporting.
Connected Field Service Tools in One Place
From job management to advanced automation, Field Ascend connects office, field and customer workflows. Explore the feature previews to see how the platform works in practice.
Jobs, Quotes & Invoices
The essentials made easy. Create professional quotes, convert them to jobs with one click, and generate branded invoices instantly. Track job progress with the Kanban board, manage job sheets, and keep your entire workflow in one place.
Learn more about: Core Features
Live Engineer Tracking
Track your engineers in real-time with live GPS updates. See their current status: At Home, Travelling to Job, On-Site, Returning, or Off Duty. Monitor arrival times and improve customer communication.
Learn more about: Engineer Tracking
Smart Timesheets with GPS Auto-Audit
App GPS auto-audits (if set) flag potential issues on timesheets for easy review. Track overtime, manage authorisations, and email simple reports directly to payroll. Makes timesheet management effortless and accurate.
Learn more about: Timesheets
Customer Portal - Unlimited Logins
Give your customers 24/7 access with unlimited user logins. They can view job history, request services, track engineer arrivals in real-time, and access all their documents. White-label branding makes it truly yours.
Learn more about: Customer Portal
Engineer Portal & Mobile App
Engineers get both a web portal and powerful offline-first mobile app. Access jobs, complete work orders, capture photos, collect signatures, record times, and manage vehicle checks - all synced seamlessly.
Learn more about: Engineer Tools
HR, Training & Fleet Management
Complete HR suite with holidays, absences, timesheets, payroll, qualifications tracking, and training management system. Plus vehicle fleet management with MOT tracking, insurance renewals, and daily vehicle checks.
Learn more about: HR & Fleet
Xero, Sage, QuickBooks & FreeAgent Integration
Connect invoices, customer records and supported payment-status workflows with Xero, Sage (Accounting & 200), QuickBooks and FreeAgent. Available synchronisation varies by provider and configuration, reducing repeated data entry between operations and accounts.
QuickBooks
Dedicated Features for Fast and Easy Service Management
Cutting-edge tools to streamline your operations and boost efficiency
Customer Portal
Give customers 24/7 access to view job history, request services, and track engineer arrivals in real-time.
Visual Lifecycle Flowchart & Professional Quoting
Create stunning branded quotes with our intuitive builder, then track the complete journey: Quote → Job → Invoice → Purchase Order → Credit Notes. Each stage is clickable for instant access to documents and status updates. See at a glance which quotes are accepted, converted to jobs, or need follow-up. Copy existing quotes to speed up repeat work, and watch your conversion rates soar with professional presentations.
Real-Time Analytics
Track engineer performance, job completion rates, revenue trends, and customer satisfaction at a glance.
Equipment & Asset Tracking
Maintain complete equipment history, set service reminders, and track warranties across all customer sites.
Learn more about Field Ascend Features >>
Experience the Power of Automation in Field Service
Why waste hours on manual tasks when you can automate your entire workflow? Field Ascend uses intelligent automation to streamline all your processes—including AI-powered queries, document generation, and purchase order matching.
Tailored for Top Field Service Sectors
Ascend AI
AI built into the platform you already run
Three AI features, one connected platform. No bolt-ons, no extra subscriptions, no separate logins.
Ascend AI Connector
Ask any question about your jobs, equipment or customers in plain English. Live answers from your real data.
Learn more →Ascend AI Quote
Turn site notes and PDFs into structured, branded quotes ready for the customer in minutes.
Learn more →Ascend AI Automation
AI-powered queries, document generation and purchase order matching across your live data.
Learn more →