"I'd been searching for software like this for a long time. I'd tried others a couple of times and wasn't keen — Field Ascend is what we'd been looking for. We're really enjoying the system; it's easy to use and works well for us."
"It works perfectly for our requirements, and I've been really impressed by how quickly the Field Ascend team turns customer feedback into real features. It's significantly streamlined how we set up recurring jobs."
"We looked into a lot of other software options, but the depth of this system stood out the most. The system and team have been fantastic. The customer portal is the best we've seen, with every detail clearly thought through. It's a platform that fills gaps other systems miss and continues to meet more of our needs every day. Every department has its own favourite features, but for us the planner functionality, lifecycle flowchart and defect feature are standout tools."
"The support getting us set up with Field Ascend has been brilliant, and we're looking forward to getting the whole team up and running."
Transparent FSM software pricing
What you get for £10 / user / month
One price. Every feature. No sales call before you can see what it does.
Field Ascend
£10 / user / month
All-in. Single plan.
- Public price, published — no demo required
- Every feature included from day one — no tiers
- Mobile app works fully offline in the field
- PPM scheduling and recurring jobs built in
- Xero, Sage, QuickBooks & FreeAgent integrations
- Unlimited customers, sites, and jobs
- Free trial — no contract, cancel anytime
Many other FSM platforms
Pricing not published
Sales call required for a quote.
- Pricing often locked behind “book a demo”
- Features split across multiple paid tiers
- Reliable offline support is rare
- PPM scheduling often higher tier only
- Accounting integrations often gated to premium
- Usage often capped per tier — pay to grow
- Demo and sales call required to evaluate
Generic comparison. Pricing and feature gating varies by vendor.
See full pricing details on the pricing page. Cancel anytime.
How it works
Everything your team needs in one connected platform
Office and field, scheduling to invoicing, all on one system. Click through the four core workflows.
Schedule and dispatch from one screen
Plan the day, see where every engineer is, move jobs around. Office and field stay in sync without the phone calls.
- Drag-and-drop planner with auto-allocation by skill and location
- Live job map with engineer tracking and geofencing
- Lasso-select multiple jobs to batch-reschedule or reassign
- Recurring jobs and PPM auto-generation built in
A field app that works in basements, plant rooms and rural areas
Genuine offline-first mobile app. Engineers keep working when there's no signal. Everything syncs automatically when they're back online.
- Offline-first architecture — no spinning loaders in the field
- Photos, signatures, forms, notes — all captured offline
- GPS-aware job context and lone worker safety
- iOS and Android, used by real engineers every day
PPM scheduling and asset history without the spreadsheets
Build a PPM contract once. Generate jobs forever. Track every asset, every defect, every certificate per site — not just per job.
- Per-customer PPM schedules with flexible frequencies
- Asset history, defects and compliance certificates
- Equipment-type checklists and condition ratings
- F-Gas refrigerant logs and electrical compliance built in
From first call to paid invoice, in one connected workflow
Quote → job → invoice → accounts. Locked labour amounts, custom CIS/DRC templates, and proper accounts sync that actually keeps both sides clean.
- Quote-to-job-to-invoice handoff with full audit trail
- Locked labour times and prices on invoiced jobs — no surprise edits
- Custom invoice and quote PDF templates — CIS and DRC supported
- Xero, Sage, QuickBooks & FreeAgent integrations included
Field Service Shouldn't Feel This Hard
Running a field service business often means dealing with constant friction:
- • Scheduling jobs manually and constantly reshuffling engineers
- • No real visibility on where engineers are or which jobs are falling behind
- • Paper job sheets, missed photos, and unsigned work orders
- • Customers chasing ETAs and updates
- • Invoices delayed because job information isn't complete
- • Admin growing faster than revenue
These problems aren't caused by your team — they're caused by outdated tools.
There's a Better Way to Run Field Operations
Field Ascend brings your entire operation into one connected system — with automation built in from day one.
Why Choose Field Ascend Field Service Management Software?
Field Ascend is a comprehensive field service management software designed to streamline every aspect of your field operations. Our powerful FSM software platform combines intelligent job scheduling software, a visual Kanban board for workflow management, advanced work order management, and real-time dispatch software to help you manage engineers, jobs, and customers with ease.
Built for modern service businesses, our mobile field service app empowers your field engineers with offline-capable tools for job sheets, digital signatures, photo capture, and GPS tracking. Whether you're managing HVAC installations, plumbing repairs, electrical testing, or lift maintenance, our FSM software UK solution keeps your team coordinated and productive.
Experience true field service automation with features like auto-scheduling based on engineer skills and location, automated PPM reminders, intelligent route optimisation, and seamless integration with Xero, Sage, QuickBooks, and FreeAgent. From quote to invoice, our service management software handles the entire customer lifecycle while providing real-time visibility through customisable dashboards and detailed reporting.
Seamlessly integrates with:
All The Features You'll Ever Need in One Place
From essential job management to advanced automation - Field Ascend has everything you need to run your field service business. Watch our interactive demos to see how each feature works in action.
Xero, Sage, QuickBooks & FreeAgent Integration
Seamlessly sync invoices, payments, and customers with Xero, Sage (Accounting & 200), QuickBooks, and FreeAgent. Automatic two-way synchronisation eliminates double-entry and keeps your accounts perfect.
Dedicated Features for Fast and Easy Service Management
Cutting-edge tools to streamline your operations and boost efficiency
Customer Portal
Give customers 24/7 access to view job history, request services, and track engineer arrivals in real-time.
Visual Lifecycle Flowchart & Professional Quoting
Create stunning branded quotes with our intuitive builder, then track the complete journey: Quote → Job → Invoice → Purchase Order → Credit Notes. Each stage is clickable for instant access to documents and status updates. See at a glance which quotes are accepted, converted to jobs, or need follow-up. Copy existing quotes to speed up repeat work, and watch your conversion rates soar with professional presentations.
Real-Time Analytics
Track engineer performance, job completion rates, revenue trends, and customer satisfaction at a glance.
Equipment & Asset Tracking
Maintain complete equipment history, set service reminders, and track warranties across all customer sites.
Learn more about Field Ascend Features >>
Experience the Power of Automation in Field Service
Why waste hours on manual tasks when you can automate your entire workflow? Field Ascend uses intelligent automation to streamline all your processes—including AI-powered queries, document generation, and purchase order matching.
Tailored for Top Field Service Sectors
Ascend AI
AI built into the platform you already run
Three AI features, one connected platform. No bolt-ons, no extra subscriptions, no separate logins.
Ascend AI Connector
Ask any question about your jobs, equipment or customers in plain English. Live answers from your real data.
Learn more →Ascend AI Quote
Turn site notes and PDFs into structured, branded quotes ready for the customer in minutes.
Learn more →Ascend AI Automation
AI-powered queries, document generation and purchase order matching across your live data.
Learn more →