Job Preset Templates — Create Jobs in One Click

Stop re-entering the same job details over and over. With Field Ascend's job preset templates, your admin team saves a reusable preset once—then creates fully pre-filled jobs with a single click. Title, category, notes, materials, engineers, compliance checks, and certificates all applied instantly.

Part of our complete field service management software platform, job presets eliminate repetitive data entry and ensure consistency across every job your team creates—whether it's an annual service, emergency callout, or planned maintenance visit.

Job preset template editor in Field Ascend field service management software

Why Field Service Teams Love Job Presets

How Job Presets Work

Job presets sit inside a smart split button wherever you create jobs. Click the main button for a blank job—or click the dropdown arrow to choose a preset. The job is created normally, then all preset data is layered on top instantly.

1️⃣

Build Your Preset

Navigate to Job Options → Job Presets and create a new preset. Give it a name like "Annual Boiler Service" or "Emergency Callout". Fill in whichever fields you want pre-populated—leave the rest blank and they'll be skipped.

2️⃣

Click "New Job ▾"

On the jobs page, customer page, site page, equipment page, or project page—click the dropdown arrow next to "New Job". Your presets appear in a clean dropdown list. Pick one.

3️⃣

Job Created & Pre-Filled

The system creates the job with the correct job number and sequencing, then immediately applies all preset data—title, status, notes, materials, engineers, compliance checks, and certificates. You land on the job ready to tweak and go.

What You Can Pre-Fill

Every field below can be saved in a job preset template. Mix and match—only the fields you populate will be applied.

Category Fields Supported
Basic Details Title, Category, Status, Urgency, Lead Time, Target Completion Days, Our Ref, Customer Ref, Quoted Hours
Notes Work to be Done, Work Done, Additional Work Required, Notes, Office Notes (Private)
Materials Unlimited rows with description, quantity, and unit price
Miscellaneous Unlimited line items with description, quantity, and unit price
Engineers Pre-assign one or more engineers to the job
Mates / Helpers Pre-assign staff members as mates on the job schedule
Compliance Checks Attach action list checklists that engineers must complete
Certificates Attach certificate templates (LOLER, electrical, custom) to the job
Risk Assessments Link RAMS documentation that engineers acknowledge before work begins

Available Everywhere You Create Jobs

Job presets aren't limited to the jobs page. The split button appears on every job creation point in the system—so your team always has quick access to presets regardless of where they're working.

📋

Jobs Page

The main jobs list—create a new job or pick from your presets using the split button.

👤

Customer Page

Create a job directly from a customer record with the customer automatically linked.

🏢

Site & Area Pages

Add a job from a specific site or site area—location context is preserved alongside preset data.

🏭

Equipment Page

Create a job for a specific piece of equipment—preset fills in the job type details while the equipment stays linked.

📁

Projects & Sub-Jobs

Add sub-jobs under a project with preset data applied. Perfect for standardised work packages within larger projects.

Common Use Cases

Field service businesses of all sizes use job presets to standardise operations and reduce admin time.

🔧

Annual Service Visits

Pre-fill the service checklist, default materials (filters, lubricant), engineer assignment, and "Work to be Done" notes. Every service job starts identically.

🚨

Emergency Callouts

Set urgency to P1, status to "Urgent", and pre-attach the emergency lone worker risk assessment. No time wasted when every second counts.

📜

LOLER Inspections

Attach the LOLER certificate template, compliance checklist, and standard inspection notes. Engineers arrive knowing exactly what's required for lift maintenance inspections.

🔁

PPM Visits

Standard preventive maintenance materials, quoted hours, and compliance checks ready to go. Combine with scheduling for fully automated PPM workflows.

❄️

F-Gas Work

Attach the F-Gas compliance checklist and refrigerant logging certificate. Ensure F-Gas compliance starts from the moment the job is created.

Electrical Testing

Pre-attach PAT testing or EICR certificate templates, assign qualified electricians, and set the appropriate testing category. Consistent setup every time.

Frequently Asked Questions

What are job preset templates?

Job preset templates are reusable configurations that pre-fill job details when creating new jobs. Instead of manually entering the same information repeatedly, you save a preset once and apply it with one click. Each preset can include title, category, status, urgency, notes, materials, engineers, compliance checks, certificates, and risk assessments.

How do job presets speed up job creation?

When creating a new job, you click the split button dropdown and select a preset. The system creates the job and immediately applies all pre-configured fields—title, status, notes, materials rows, assigned engineers, compliance checklists, and certificates. What used to take 5–10 minutes of manual entry now takes one click.

Can different teams have different presets?

Yes. Job presets are tenant-scoped, meaning each company on Field Ascend has their own set of presets. You can create unlimited presets for different job types—annual services, emergency callouts, planned maintenance visits, and more.

Can I duplicate and modify presets?

Yes. The presets management page lets you duplicate any existing preset with one click. This creates a copy you can rename and tweak—perfect for creating variations like "Annual Service (HVAC)" and "Annual Service (Electrical)".

Does this work with the mobile app?

Job presets are an admin-side feature—presets are applied when creating jobs from the web interface. Engineers using the mobile field service app receive the fully pre-filled job with all notes, materials, compliance checks, and certificates already attached and ready for completion.

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